Industries · Public sector · In progress

Eligibility decisions people can understand and appeal

Benefit eligibility, recertification, overpayments, appeals and grant awards, each recorded with the thresholds applied, a plain-language notice, and the approvals required.

Become a design partner What works today
Where this stands In progress

The foundation works today. The public sector pack is being built.

Works today, for every industry
  • One view of every party. People, companies, households and locations matched across your systems.
  • Evidence with a source. Every fact carries where it came from and how far it can be trusted.
  • Approvals that match authority. Decisions approved by people whose authority covers them, checked at the moment of approval.
  • Signed, replayable records. Every decision sealed as one record an auditor can verify and replay.
Being built for public sector
  • Eligibility and recertification decision types
  • Household-size thresholds
  • Plain-language notices
What design partners do now

Start in a private sandbox with synthetic or approved sample data, using the shared foundation for one real decision, and shape the industry pack with us as it's built. Reuses the shared people, household and document building blocks; works with mainframe extracts.

Who it's for

Decisions we're building for

Eligibility workers, supervisors and review panels, appeals units, program integrity, and grants management.

Benefit eligibilityRecertificationOverpayment determinationsAppealsGrant awards
What's hard today

AI helps with the task. Proving the decision is still manual.

The same decision, today and with KrisVen

Planned
Today

AI helps verify income and summarize applications, and caseworkers review them. But income tables change, household composition is recorded differently across programs, and notices are often generic. When a decision is appealed, the agency has to reconstruct which rules and facts it used.

What we're building

Each determination applies the thresholds in force for the household's size on the decision date, produces a plain-language notice with appeal rights from the actual reasons, and records the caseworker and panel approvals.

Value we're building toward

What your team will get

The right thresholds every time

Income and asset limits for the household size on the decision date are applied and recorded.

Notices people understand

Notices explain the actual reasons in plain language, with appeal rights.

Appeals with the full record

Appeals see exactly what the original decision used.

Program integrity

Overpayment findings show the evidence and the rules that applied at the time.

How it will work

An eligibility determination for a household of four

A synthetic example of the planned workflow.

  1. 1

    The application is assembled

    Income records, household members and documents are matched across the agency's systems.

  2. 2

    Income is verified

    Wages from the verification feed are compared with the reported income, and differences flagged.

  3. 3

    Thresholds are applied

    The income table in force for a household of four on the decision date is applied.

  4. 4

    The decision is approved

    The caseworker decides, and a supervisor approves because the case had a flagged difference.

  5. 5

    The notice is issued

    A plain-language notice explains the outcome and the appeal rights, and the record is sealed.

Value you'll be able to measure

What to baseline now

Design partners set these baselines on their current process, so the improvement can be measured when the pack is ready.

Decisions overturned on appealAnd whether the original record explains why.
Notice qualityNotices that state the actual reasons and appeal rights.
Time to prepare an appeal fileHow long it takes to show what the original decision used.
Improper payments caughtOverpayments identified with the evidence attached.
Regulatory pressure it will help with

Built with your regulators' questions in mind

Due process and notice requirementsProgram eligibility rulesPayment integrityPublic records retention

KrisVen provides governance infrastructure that supports these expectations. Determining and attesting to compliance remains the responsibility of the deploying organization and its counsel.

Works with what you run

Alongside your existing systems

KrisVen will connect to the systems your teams already use and record the decisions made with them. It doesn't replace them.

Case managementIncome verification feedsDocument uploadsLegacy mainframe extracts

Shape the public sector pack with us

Design partners start now on the shared foundation with one real decision, and get early access as the industry pack is completed.

Become a design partner See all industries