Industries · Telecommunications · In progress

Real-time fraud decisions with the evidence sealed

Account credit checks, SIM-swap and port-out fraud holds, retention offers and device financing, decided in real time and recorded with the signals behind them.

Become a design partner What works today
Where this stands In progress

The foundation works today. The telecom pack is being built.

Works today, for every industry
  • One view of every party. People, companies, households and locations matched across your systems.
  • Evidence with a source. Every fact carries where it came from and how far it can be trusted.
  • Approvals that match authority. Decisions approved by people whose authority covers them, checked at the moment of approval.
  • Signed, replayable records. Every decision sealed as one record an auditor can verify and replay.
Being built for telecommunications
  • Real-time fraud decision types
  • Number recycling handling
  • Device financing checks
What design partners do now

Start in a private sandbox with synthetic or approved sample data, using the shared foundation for one real decision, and shape the industry pack with us as it's built. Reuses the shared people and organization building blocks.

Who it's for

Decisions we're building for

Fraud and account security teams, retail and customer care, credit, and retention.

New account credit checksSIM-swap fraud holdsPort-out requestsRetention offersDevice financing
What's hard today

AI helps with the task. Proving the decision is still manual.

The same decision, today and with KrisVen

Planned
Today

AI scores fraud risk and suggests holds, and agents act on them. But the signals behind a hold are spread across network, account and store systems, phone numbers get recycled, and when a customer disputes a hold, nobody can easily show why it happened.

What we're building

Each fraud decision sees recent account changes, device and SIM events and port-out requests together, applies the same rules in store and online, and seals the evidence for review.

Value we're building toward

What your team will get

Account takeover stopped early

A port-out soon after a SIM change is held in real time.

Recycled numbers handled safely

A new owner of a number never inherits the previous owner's history.

Holds you can explain

Every hold shows the signals behind it, so disputes are resolved quickly.

The same rules in every channel

Stores, care and online apply one policy.

How it will work

A port-out request after a SIM change

A synthetic example of the planned workflow.

  1. 1

    A request arrives

    A port-out request comes in for a number whose SIM was changed earlier that day.

  2. 2

    Signals are combined

    The SIM change, a new device and a recent password reset are linked to the same account.

  3. 3

    Policy holds it

    The combination meets the takeover rule, so the port-out is held in real time.

  4. 4

    The customer is verified

    Care verifies the account holder through a separate channel and releases or blocks the request.

  5. 5

    The evidence is sealed

    The signals, the rule version and the outcome are kept for the dispute or the regulator.

Value you'll be able to measure

What to baseline now

Design partners set these baselines on their current process, so the improvement can be measured when the pack is ready.

Account takeovers preventedPort-outs and SIM swaps stopped before completion.
False holdsLegitimate customers held, and how quickly they were released.
Dispute resolution timeTime to resolve a hold dispute with the evidence attached.
Consistency across channelsThe same case getting the same decision in store and online.
Regulatory pressure it will help with

Built with your regulators' questions in mind

Customer proprietary network information (CPNI)SIM swap and port-out fraud protectionsConsumer credit and financing disclosures

KrisVen provides governance infrastructure that supports these expectations. Determining and attesting to compliance remains the responsibility of the deploying organization and its counsel.

Works with what you run

Alongside your existing systems

KrisVen will connect to the systems your teams already use and record the decisions made with them. It doesn't replace them.

Billing and customer systemsNetwork and usage eventsDevice inventoryRetail store systemsNumber porting

Shape the telecommunications pack with us

Design partners start now on the shared foundation with one real decision, and get early access as the industry pack is completed.

Become a design partner See all industries